Blackjack Pizza
Blackjack Pizza Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blackjack Pizza has 2.3 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Delivery driver very nice, Family orders ranh by the pint weekly from them were crushed, Good food and good price.
Cons: Rude clerk and auto pizza, Advertise they open when they are not, Complete 0.Recent recommendations regarding this business are as follows: "Don’t order from here! The food is horrible and the manager is a rude person that should NEVER be in a customer relationship with anyone!", "Don't use their website", "There is no future I'm not going to or I'm not going to recommend nobody to Blackjack Pizza the way they treated me I feel like I was treated badly", "Check order before delivery man leaves", "Please make sure that the dough gets cook well or it can make people sick".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blackjack Pizza has 2.3 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Delivery driver very nice, Family orders ranh by the pint weekly from them were crushed, Good food and good price.
Cons: Rude clerk and auto pizza, Advertise they open when they are not, Complete 0.Recent recommendations regarding this business are as follows: "Don’t order from here! The food is horrible and the manager is a rude person that should NEVER be in a customer relationship with anyone!", "Don't use their website", "There is no future I'm not going to or I'm not going to recommend nobody to Blackjack Pizza the way they treated me I feel like I was treated badly", "Check order before delivery man leaves", "Please make sure that the dough gets cook well or it can make people sick".
Most users ask Blackjack Pizza for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Location. Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Burnt and grease calzone
User's recommendation: Don’t order from here! The food is horrible and the manager is a rude person that should NEVER be in a customer relationship with anyone!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder wrong. 2 hrs for pizza
- Delivery driver very nice
- Manager rude
Preferred solution: Full refund
The employee that answers the phone .. at the Campbell location is so rude. And the manager definitely doesn't care? Ordered once to twice a week for years...... Won't ever return
It's unfortunate to be so rude to people. Manager should validate at least instead of making excuses for his employees.
Employee insisted that when I give my phone number, I need to use single digits instead of 20 or 40? I mean really?? Like everytime I called. I finally got fed up and stopped calling, then tried once more a month later...nope she's still there and rude as ever, so told Johnny the manager, he's a joke.
Didn't care at all. I won't ever be returning...ever.
this world has forgotten how to be kind it's sad.
I just call to feed my kids in a hurry, I should not have to be told everytime how to say my phone number! Eewwe!
- Family orders ranh by the pint weekly from them were crushed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Denver, ColoradoNo delivery
- Good food and good price
- Terrible customer service
Preferred solution: Full refund
Pizza never delivered but paid for
User's recommendation: Don't use their website
The reason why is because I called Jack Black Pizza and they said that they were going to deliver my pizza within 45 minutes an hour 15 minutes went by I called back they said oh we sent your pizza to
Preferred solution: Full refund
User's recommendation: There is no future I'm not going to or I'm not going to recommend nobody to Blackjack Pizza the way they treated me I feel like I was treated badly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint on a pizza
User's recommendation: Please make sure that the dough gets cook well or it can make people sick
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor Service
- Advertise they open when they are not
Preferred solution: Some sort of compensation free order
User's recommendation: Never Just Dont
Issue with pizza
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncorrect order
I bought a deal tonight, Large family pack with 2 large pizzas and 2 toppings on each pizza.
When I received my order, by delivery, my pizzas had more than one topping. My children were unable to eat their dinner due to pizzas having some type of chili on it, almost like hot sauce of some sort.
I would personally like a refund for our meal that was purchased last night due to our order being incorrect or even a partial refund would be appreciated.
My order was 56.89.
As I know accidents happen and cooks can get orders confused from time to time, I appreciate them taking the time to deliver our meal this evening!
Preferred solution: Full refund
User's recommendation: Check order before delivery man leaves
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Grapevine, TexasOrdered pizza online/paid. Got a confirmation email but the store is closed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Colorado Springs, ColoradoComplaint
On 11/15/2022 My husband went inside of blackjacks to pick up our pizza. A few minutes later he's back at the car telling me that no one was there to greet him but he could see the pizza sitting there.
He ringed the buzzer and announced himself to the people in the back but they just stood there. So I went in and basically had to yell at the people in the back and they finally came. I told the lady who I was picking up for and she pulled up my total and just stared at me so I told her we already paid. I then told her what had happened to my husband and her response was no one was in here.
She finally hand's me the pizza after it's nice and cold and I proceed to tell her that he rang the buzzer but no one came and her response again was no one rang the buzzer there wasn't anyone in here. So I just said forget it and left. I then made a decision that I would make a complaint but remembered that I didn't get her name so I called and asked to speak with a manager who turns out to be the woman at the counter.
I asked her for her name witch she responded what can I help you with I repeated that question three times and got the same response. I figured it was pointless to continue I told the woman that I would make a complaint and hung up.
- Quality of the pizza
- Customer service
Preferred solution: Apology
User's recommendation: If you're going to eat Black Jacks pick a different location and if you have any problems make sure you call and complain while you're still there and get the person name
I was sent super hot wings when I ordered mild.i called to resolve this and was treated horribly.i have been a good customer for a long time.whoever Jose is needs needs to be fired
- Horrible service
Preferred solution: Full refund
User's recommendation: No!!!unless you like being treated poorly
Messed up order
Did not place my order.
I work 12 hrs a day, at the end of the day Im exhausted and hungry. I called, placed order l was told Ready Im 15 minutes!
I get there and was told I forgot to place the order, Im only human I made a mistake!
I asked for a discount and was denied, I asked for manager was told I was speaking to the manager.
Long story short, I was not treated like a valued customer, I was lied to and the manager did not try to rectify the situation, needless to say I left without a pizza for a number of reasons no fault of my own.
He offered to make the pizza, I declined for fear theyd spit in it.
Customer service is at an all time low here. I will NEVER do business with them again and tell anyone else who will listen.
User's recommendation: Try at your own risk.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo response poor service and no manager
- Really
- Rude clerk and auto pizza
- Complete 0
Preferred solution: Full refund it's been a minute apology and correction made properly new staff.
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Were you willing to return the wrong pizza? Did the manager tell you that you need to return the pizza for a refund and you mistook that as rude? Did the manager hang up on you because you raised your voice?